Frequently Asked Questions
Find answers to common questions about our services
What are the fees for trading?
Our fee structure is transparent and competitive:
- Stock trades: $0.01 per share with a minimum of $1.99 per trade
- Options: $0.65 per contract
- Forex: Spreads apply on all accounts. Certain account types also include commissions depending on the account category.
Additional clarification:
• Rookie Account (MT4/MT5): Commission $0.03/Lot (3 USC)
• ScalpX Account (MT4/MT5): Commission $3/Lot - Cryptocurrencies: 1.5% per transaction
How do I reset my password?
If you've forgotten your password, follow these steps:
- Click on "Login" in the top right corner
- Click on "Forgot Password" below the login form
- Enter the email address associated with your account
- Check your email for a password reset link
- Click the link and follow the instructions to create a new password
Is my personal information secure?
Yes, we take security very seriously. We use industry-standard encryption to protect your personal and financial information.
Our platform is regularly audited by third-party security experts to ensure we maintain the highest security standards.
We never share your information with unauthorized third parties.